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Catalogue Download

Our R&D team keeps developing new items for customers all over the world to ensure that we keep the flow of new hot selling point. If you have any questions or suggestions, please do not hesitate to contact us for further assistance.

- Sensor Faucet Catalogue
- Automatic faucet Catalogue
- Sensor Tap Catalogue

After-Sales Service

With more options than anyone in the industry.

In order to further improve the quality of products, improve the market position of HELI Water Based Leather products and the credibility in the hearts of users, it truly realizes the tenet of "Development by Innovation, Survives by Quality". We solemnly issue the following statement to our users:

1. Strengthen pre-sales, in-sales, and after-sales services, implement 24-hour service, advanced service, full service, and lifetime service in the entire process of product production, inspection, maintenance, and after-sales; ensure that the factory products meet the corresponding standards or the technology specified in the contract Requirements, and make the qualified rate of ex-factory products reach 100%.

2. For the processing of non-standard products and the production of OEM products, it is guaranteed to meet the requirements of the contract: quality and quantity, timely and accurate delivery, and solve all problems for customers.

3. After receiving a call from a user requesting to solve the problem that the product is in use, HELI will reply within 2 hours; and help the customer solve the problem in time.

4. Guarantee the fulfillment of the "Three Guarantees" service regulations for products, and the product is indeed a product quality problem during the "Three Guarantees" service period, and strictly implement the "Three Guarantees" service regulations. For products that exceed the "three guarantees" period, if users need after-sales service, they are guaranteed to provide perfect after-sales service, not for profit.

5. Return visits to customers on a regular basis, and timely register, transmit, analyze, process, and feedback on user letters, calls, visits and other information, and improve product performance according to user needs and continuously improve product quality.

6. In any case, HELI will never make things difficult for customers for any reason. Only customers can provide perfect after-sales service.

Be Our Partner

As A Sensor Faucet Stockist, Wholesale Or Distributor, Are You Seeing An Increasing Demand For Touchless Sensor Faucet Products?

To maximise and grow your market share you must have the best in class products, competitive prices and reliable support.

HELI is a world provider in the design and manufacture of Touchless Sensor Faucet Products solutions for bathroom and kitchen systems.

What Can HELI Offer You?

HELI are dedicated to excellent customer support. From the initial inquiry and throughout the total lifetime of all its products, we endeavor to go above and beyond for our customers. This is reflected in the enthusiasm and knowledge of our expert sales and support teams who put every effort into assisting our customers, whether that be via email, phone or face to face.

If you are interested in becoming a HELI Faucet Distributor please get in touch.

Talk to us about becoming a distributor

Water Based Leather